What is a Subscription Administrator?

A Subscription Administrator is the highest-level user role in Finzite. This role has full control over the entire subscription, including all stores, users, billing, and account settings.

Subscription Administrators are responsible for managing both the operational and administrative aspects of the Finzite account. This role is typically assigned to the account owner, founder, finance lead, or senior team members who require full visibility and control.

What can a Subscription Administrator do?

Subscription Administrators have unrestricted access across the entire subscription and can perform the following actions:

Access all stores within the subscription

Subscription Administrators can view and manage every store connected to the subscription. They can access dashboards, reports, integrations, and cost configurations for all stores without restriction.

This allows them to monitor performance across the entire business.

View all dashboards, reports, and financial data

They have full access to all reporting and performance data, including:

• Executive dashboards

• Contribution reports

• Product profitability data

• Cost and operational configurations

• Store performance metrics

This provides complete financial visibility across all connected stores.

Add or remove stores

Subscription Administrators can connect new stores or remove existing stores from the subscription. This is useful when adding new brands, expanding operations, or removing stores that are no longer active.

Invite, edit, or remove users

Subscription Administrators can manage all users across the subscription. This includes:

• Inviting new users

• Assigning roles and permissions

• Changing user access levels

• Removing users when they no longer require access

This ensures proper access control across your organisation.

Assign and manage user roles and permissions

Subscription Administrators can control what each user is allowed to access by assigning roles such as Store Viewer, Store Editor, or Store Administrator.

This helps ensure users only have access to the features and stores relevant to their role.

Manage billing and subscription settings

Subscription Administrators are the only users who can access and manage subscription billing.

They can:

• View billing information and invoices

• Update payment methods

• Manage subscription settings

• Review subscription details

Upgrade, downgrade, or cancel the subscription

Subscription Administrators can change the subscription plan at any time based on the needs of the business. They are also the only users who can cancel the subscription.

Delete the Finzite account

Subscription Administrators have the ability to permanently delete the Finzite account if required. This action removes access to the subscription and all associated stores.