What is the difference between Subscription Users and Store Users?

The main difference between Subscription Users and Store Users is the level of access and control they have within Finzite.

Subscription Users have full administrative control over the entire subscription, while Store Users have access limited to specific stores and operational features.

This structure ensures that sensitive account and billing settings are restricted to authorised users, while allowing team members to access the data they need to perform their roles.

What are Subscription Users?

Subscription Users include Subscription Owners and Subscription Administrators. These users have complete access to all features and settings across the entire Finzite subscription.

Subscription Users can:

• Access and manage all stores linked to the subscription

• View all dashboards, reports, and financial data across stores

• Add new stores or remove existing stores

• Invite, edit, and remove users across the subscription

• Assign and manage user roles and permissions

• Manage billing information and payment methods

• View subscription details, invoices, and payment history

• Upgrade, downgrade, or cancel the subscription

• Delete the Finzite account

Subscription Users are typically account owners, founders, or senior administrators responsible for managing the Finzite account.

What are Store Users?

Store Users have access limited to one or more specific stores within the subscription. Their permissions are focused on store-level operations and reporting.

Store Users can:

• View dashboards and contribution reports for their assigned stores

• Access product performance and profitability data

• View or manage cost configurations (depending on their role)

• Connect or manage integrations such as Shopify, Meta Ads, Google Ads, and Takealot

• Perform operational tasks related to store performance

Store Users cannot:

• Access billing or payment information

• Manage subscription settings

• Add or remove stores

• Cancel the subscription

• Delete the Finzite account

• Access stores they have not been assigned to

Why does Finzite separate Subscription Users and Store Users?

This access structure helps ensure security and proper account management by restricting sensitive subscription and billing controls to authorised users only.

It also allows businesses to safely give team members access to store data without exposing critical account-level settings.

For example:

• A founder or finance lead would typically be a Subscription Administrator

• A marketing manager might be a Store Editor

• An analyst might be a Store Viewer

This ensures each user has the appropriate level of access based on their role.